{"id":9704,"date":"2024-11-20T12:37:48","date_gmt":"2024-11-20T11:37:48","guid":{"rendered":"https:\/\/ignis.es\/?page_id=9704"},"modified":"2024-11-20T12:37:48","modified_gmt":"2024-11-20T11:37:48","slug":"queries-and-complaints-channel","status":"publish","type":"page","link":"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/","title":{"rendered":"QUERIES AND COMPLAINTS CHANNEL"},"content":{"rendered":"<h1>QUERIES AND COMPLAINTS CHANNEL<\/h1>\n<p>IGNIS GROUP provides a Consultation and Reporting Channel that allows reporting, within the company\u2019s professional or workplace context and under the protection of Law 2\/2023, any irregularities that could constitute a serious or very serious criminal or administrative offense.<\/p>\n<p>To use the platform, access the following link: <span style=\"color: #00b0a5;\"><a style=\"color: #00b0a5;\" href=\"https:\/\/centinela.lefebvre.es\/public\/concept\/2246623?access=pM6n%2BAxQ%2F7u4IVAexIRDGmgFPbJbXBpM0ErNwiLQ%2F2c%3D\"><strong>Queries and complaints channel<\/strong><\/a><\/span><\/p>\n<p>At the link provided, you will find the Policy for the Queries and complaints channel, which outlines the rights and guarantees available to informants.<\/p>\n<p>The platform is not an emergency service.<\/p>\n<p>If you wish to file a commercial complaint, this platform is not the official channel for submitting claims. For this purpose, IGNIS GROUP provides a <span style=\"color: #00b0a5;\"><strong><a style=\"color: #00b0a5;\" href=\"https:\/\/ignis.es\/contacto\/\">Customer Service<\/a><\/strong> <\/span>department where complaints can be filed, or information can be requested.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>QUERIES AND COMPLAINTS CHANNEL IGNIS GROUP provides a Consultation and Reporting Channel that allows reporting, within the company\u2019s professional or workplace context and under the protection of Law 2\/2023, any irregularities that could constitute a serious or very serious criminal or administrative offense. To use the platform, access the following link: Queries and complaints channel [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-9704","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>QUERIES AND COMPLAINTS CHANNEL - IGNIS<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"QUERIES AND COMPLAINTS CHANNEL - IGNIS\" \/>\r\n<meta property=\"og:description\" content=\"QUERIES AND COMPLAINTS CHANNEL IGNIS GROUP provides a Consultation and Reporting Channel that allows reporting, within the company\u2019s professional or workplace context and under the protection of Law 2\/2023, any irregularities that could constitute a serious or very serious criminal or administrative offense. To use the platform, access the following link: Queries and complaints channel [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/\" \/>\r\n<meta property=\"og:site_name\" content=\"IGNIS\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/\",\"url\":\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/\",\"name\":\"QUERIES AND COMPLAINTS CHANNEL - IGNIS\",\"isPartOf\":{\"@id\":\"https:\/\/ignis.es\/#website\"},\"datePublished\":\"2024-11-20T11:37:48+00:00\",\"dateModified\":\"2024-11-20T11:37:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/www.ignis.es\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"QUERIES AND COMPLAINTS CHANNEL\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ignis.es\/#website\",\"url\":\"https:\/\/ignis.es\/\",\"name\":\"IGNIS\",\"description\":\"Otro sitio realizado con WordPress\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ignis.es\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"QUERIES AND COMPLAINTS CHANNEL - IGNIS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ignis.es\/en\/queries-and-complaints-channel\/","og_locale":"en_US","og_type":"article","og_title":"QUERIES AND COMPLAINTS CHANNEL - IGNIS","og_description":"QUERIES AND COMPLAINTS CHANNEL IGNIS GROUP provides a Consultation and Reporting Channel that allows reporting, within the company\u2019s professional or workplace context and under the protection of Law 2\/2023, any irregularities that could constitute a serious or very serious criminal or administrative offense. 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